How we’re responding to Covid-19

Find out about the changes we’ve made to support our customers, owners, colleagues and the NHS.

We’ve updated our cleaning guidelines

In light of the recent COVID-19 pandemic, we are providing property owners and suppliers with guidance for cleaning, disinfecting and sanitation of properties during guest change over.

>> View our cleaning guidelines << 

More COVID-19 documents

>> Coronavirus (COVID-19) Policy/Guidelines (PDF) <<

>> COVID-19 Risk Register (PDF) <<